SOLARWORLD: Powering India's Green Future.  |   12+ Years of Expertise | 1 GW+ Project Portfolio | Top Solar Module Manufacturer   |   End-to-End Solar EPC, Solar Park Development & Advanced Energy Storage Solutions.   |   Trusted by NTPC, SJVN, Haldiram's & More | 1.8 GW Module Capacity (Mono Bifacial & N-Type TOPCon)

Privacy Policy

At Solarworld Energy Solutions Limited (“we,” “our,” or “the Company”), we are committed to safeguarding the privacy of the personal information you provide when you use our website, mobile applications, or other services. This Privacy Policy outlines how we collect, use, and protect your personal data, as well as your rights regarding the information you share with us.

Data We Collect

When you visit or interact with our platforms, we may collect two types of information:

  1. Personally Identifiable Information (PII):

This includes information that can directly identify you, such as:

  • Name
  • Email Address
  • Contact Information (e.g., phone number)
  • Company Name (if applicable)

We collect this information only when you voluntarily submit it, such as by registering for our services, subscribing to newsletters, or making inquiries.

  1. Non-Personally Identifiable Information (Non-PII):

This includes information that cannot directly identify you but helps us improve your experience, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Usage data (e.g., pages visited, time spent on the site)

This data is collected automatically using cookies or similar technologies to help us better understand how users interact with our platforms.

How We Use Your Data

We use the data we collect for the following purposes:

  • Authentication: Verifying your identity as an authorized user of our services.
  • Service Improvement: Analyzing usage patterns to enhance the functionality and performance of our website and applications.
  • Communication: Providing you with information about updates, services, and promotional offers if you have opted to receive them.
  • Customer Support: Responding to your inquiries and solving any issues you may face while using our services.
  • Legal Compliance: Using your information as required by law or to comply with legal obligations.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to personalize your experience. Cookies are small files stored on your device that help us understand your preferences and usage patterns.

  • Types of Cookies:
    • Essential Cookies: Required for the operation of our website.
    • Performance Cookies: Help us improve the site by tracking user interactions.
    • Marketing Cookies: Used to provide you with relevant offers and ads, if applicable.

You can control cookies through your browser settings, including deleting or blocking cookies altogether. However, please note that disabling cookies may impact your user experience.

How We Secure Your Data

Solarworld Energy Solutions Limited is fully committed to protecting your data. We use industry-standard security measures, such as encryption and secure servers, to safeguard the information you provide. These measures ensure that your personal data is protected from unauthorized access, theft, or misuse.

Additionally, we regularly update our security practices to stay current with technological advances and evolving threats.

Sharing Your Information

We will never sell or lease your personal data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may engage third-party providers to help us operate our platform or deliver services to you. These partners are contractually obligated to handle your data securely and in compliance with our privacy policy.
  • Legal Requirements: We may disclose your data if required by law or to protect our rights or property.

Your Rights

As a user, you have certain rights concerning your personal data, including:

  • Access and Correction: You can request access to the personal data we hold about you and request corrections if any of the information is inaccurate.
  • Deletion: You have the right to request that we delete your personal data if you no longer wish for us to retain it.
  • Opting Out of Marketing: If you no longer wish to receive promotional materials from us, you can opt-out at any time by contacting us or using the unsubscribe option in our communications.

To exercise any of these rights, please contact us at privacy@solarworldenergy.com.

Third-Party Links and Services

While our platform does not typically contain links to third-party websites, if you access third-party services through our platform, please note that your interaction with such services will be governed by the third party’s privacy policy. Solarworld Energy Solutions Limited is not responsible for how third parties handle your data.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be communicated to you, and the revised policy will be posted on this page. Your continued use of our services after any changes signifies your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can reach out to our Data Privacy Officer at:

Email: privacy@solarworldenergy.com